Privacy policy

Last Updated: March 20, 2025

At Stone Rose, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website or use our online services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Services.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be posted here with a revised “Last Updated” date.

Information We Collect

We collect personal information from you and others over the past 12 months to provide, operate, and improve our Services.

Information You Provide

  • Name, address, phone number, email
  • Billing, shipping, and payment details
  • Account credentials and security info
  • Customer support messages or submitted content

You may choose not to share certain details, but it may limit your access to specific features.

Automatically Collected Data

We automatically collect device, browser, IP address, and usage information when you interact with our Services. We use cookies and similar technologies to track interactions and enhance functionality.

Information from Third Parties

We may receive information from platforms like Shopify and other vendors (e.g. payment processors) to process your orders, personalize services, or deliver marketing.

How We Use Your Information

We use your personal information to:

  • Process orders, returns, and account activity
  • Send transactional updates or marketing (with your consent)
  • Improve and personalize your experience
  • Prevent fraud and ensure security
  • Comply with legal obligations and respond to legal requests

Cookies & Tracking

We use cookies and similar technologies to operate our site, understand behavior, and deliver personalized ads. You can control cookies via your browser. Blocking cookies may impact functionality.

Our site supports the Global Privacy Control (GPC) signal, which allows you to opt out of certain data sharing. Learn more at globalprivacycontrol.org.
Shopify cookie policies can be found at shopify.com/legal/cookies.

How We Share Information

We may share your personal data with:

  • Service providers (e.g., IT, payment, shipping, analytics)
  • Marketing and advertising partners
  • Affiliates and corporate partners
  • Legal or government authorities as required
  • In connection with a business sale, merger, or restructuring

Over the last 12 months, we’ve disclosed identifiers, account/order info, commercial data, usage activity, and geolocation to support our operations. We do not use or disclose sensitive personal information without consent.

We may have “shared” personal data (as defined by law) for advertising purposes.

User-Generated Content

Content you submit publicly (like product reviews) may be visible to others. We cannot control how third parties use publicly available data.

Third-Party Sites

We may link to third-party sites. These are governed by their own privacy policies. We are not responsible for their content or data practices.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. Parents or guardians may contact us to request removal of a child’s data.

Data Security & Retention

We use reasonable security measures but cannot guarantee complete protection. Your data is retained only as long as necessary for business, legal, or contractual reasons.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or request deletion of your data
  • Correct inaccurate information
  • Opt out of marketing or data sharing
  • Request a copy or transfer of your data
  • Restrict or withdraw consent for processing
  • Appeal decisions about your privacy requests

To exercise these rights, contact us at info@stonerose.com. We may need to verify your identity before responding. You can also designate an authorized agent.

We do not discriminate against users for exercising their privacy rights.

Complaints

If you have concerns about our data practices, contact us. You may also file a complaint with your local data protection authority if applicable.

International Data Transfers

Your data may be stored or processed outside your home country. When we transfer data internationally, we rely on legal safeguards such as the European Commission’s Standard Contractual Clauses.

Contact Us

If you have questions or want to exercise your privacy rights, contact us by email at:
info@stonerose.com