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Finding your perfect fit is essential to experiencing the luxury of Stone Rose. Use our detailed size charts, available on each product page, to ensure your shirts fit you flawlessly. Simply click on the size chart link for more information. If you are unsure, our customer service team is always here to assist you in selecting the ideal fit.
Yes, most of our promotional codes are applicable to all items on our website, including sale items—unless otherwise stated in the promotion’s terms and conditions. We recommend reviewing the promotional details to fully understand their eligibility.
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking once your order is on its way.
You can easily track your order by logging into your account and clicking the “My Account” link to view real-time updates on your purchase. If you don't have an account, you can use the Order Status link located in our website footer to check your order. For any additional assistance, feel free to contact our customer service team at online@stonerose.com. We aim to respond to all inquiries within 24–48 hours to keep you fully informed.
We process orders quickly, so if you need to make a change or cancel your order, please contact us immediately via live chat or by emailing info@stonerose.com. We’ll do our best to accommodate your request. However, if your order has already shipped, we will be unable to make any changes or cancellations.
We take pride in the craftsmanship of our garments and want you to be completely satisfied with your purchase. Should you wish to return or exchange an item, please visit our Returns & Exchanges page for full details of our policy. Our goal is to make your return process seamless and stress-free.
Once your return is received and inspected, refunds typically process within 5–7 business days, depending on your payment provider.
Yes! You can use your gift card and a promo code on the same order.
Would you like assistance beyond what is covered here? Feel free to contact our customer care experts, who are delighted to serve you.
