FAQ

Click any question title to read the answer.

Q: Create an account

A: Fill in the required info in the Sign up page, and get one step closer to slipping into a Stone Rose.

Q: Stay up to date

A: “Like” us on facebook or follow us on Twitter to make sure you stay up to date on the latest styles.

Q: What’s my password?!

A: Don’t worry. Happens to the best of us, click the “Forgot Password?” link in the sign in page.

Q: What size am I?

A: Use our size chart to make sure our shirts fit you perfectly. Next step: add to cart!

Q: Too much attention?

A: Our new clients find the new influx of attention overwhelming at first. You will get used to it, you just look better in a Stone Rose.

Q: Order Status

A: You can check your order status by logging into your account and clicking the “My Account” link.

Feel free to also contact us by phone at 1-800-935-7405
Customer Service hours are 9 am to 5pm (EST/EDT) Monday through Friday.

Q: Shipping

A: Orders placed before 1:00pm PST will generally be shipped out on the same day. Orders placed after 1:00pm PST will generally be shipped out on the following day with the exception of orders placed on a Friday. Those orders will ship out on the following Monday or next Business day (if Monday is a holiday). You will be notified via email once your order has been shipped. Shipping times can vary based on method chosen and delivery location. We currently offer 2 shipping methods for Domestic orders: Ground Shipping (UPS) and 2-Day Shipping (UPS).

Q: Payment

A: All prices are displayed in US Dollars. We accept Visa, MasterCard, and American Express.

Q: Additional information

A: If you have any other questions feel free to contact us at info@stonerose.com